Effective October 14, 2026 · Version 1.1
Refund and Cancellation Policy
A short explanation for new 1:1 coaching purchases. Your checkout identifies the exact plan and billing schedule you selected.
Joseph Lee · Joseph Lee Fitness
Existing monthly memberships
Monthly coaching is no longer offered to new clients. Existing monthly memberships renew until you cancel. Cancel before the next charge in the Stripe billing portal or email joseph@josephleefitness.com. Cancellation stops future renewals. Your coaching remains available through the period already paid for.
Upfront coaching
Three-, six-, and twelve-month upfront options are single purchases for the stated term. They end after that term and do not renew automatically. Any installment plan must separately show its full obligation and final charge before purchase.
Refunds
The paid period begins when payment is confirmed. Paid periods are nonrefundable from that point, except where required by law or expressly promised in your order. There is no results guarantee. If you believe a charge is wrong or your purchased service was not delivered, email joseph@josephleefitness.com with the details. Your legal rights are not limited by this policy.
Earlier purchases
An earlier purchase keeps the terms and any express promise that applied when it was made. This new policy does not retroactively change an existing client's price or refund rights.
Related terms
Read the full Coaching Terms and Privacy Notice.